Terms of Service
These Terms govern your use of WebDIY. They cover your account, who owns the content and code you create, how paid plans work, and how disputes are resolved — including an arbitration agreement and class-action waiver you can opt out of.
Overview
These Terms of Service (the “Terms”) are a binding agreement between Lumeio, Inc., a Delaware corporation (“Lumeio”, “we”, “us”, or “our”), and you (“you” or the “Customer”). They govern your access to and use of WebDIY — our website at https://web.diy and our AI-powered platform for building, editing, previewing, and deploying websites and applications from natural-language prompts (together, the “Service”).
By creating an account, clicking “I agree” or “Continue,” or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy, Acceptable Use Policy, and Cookie Policy, each incorporated here by reference. If you do not agree, do not use the Service.
If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to that organization.
Eligibility
You must be at least 13 years old to use the Service — or 16, or such greater age as is required for you to consent to the processing of your personal data, if you are in the European Union, the United Kingdom, or another jurisdiction that sets a higher digital-consent age. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms. The Service is not directed to, and we do not knowingly collect data from, children under 13.
You also represent that you are not located in, or a national or resident of, any country or region subject to comprehensive U.S. embargo or sanctions, that you are not on any government restricted-party or sanctions list, and that you will comply with all applicable export-control and sanctions laws.
Your account
You register for an account using an email one-time code or a supported single sign-on provider. You agree to provide accurate information, keep it current, and keep your login credentials confidential. You are responsible for all activity that occurs under your account, whether or not authorized by you, and must notify us promptly at compliance@web.diy of any unauthorized access.
Do not share an account, impersonate any person, or use another person’s identity or email without authorization. We may refuse registration to, or reclaim an account from, anyone who has previously been removed or banned.
The Service
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the term of your subscription, solely for your own purposes and in accordance with our documentation and plan limits.
The Service uses artificial intelligence to generate code, applications, and content in response to your prompts and other inputs. We may add, change, suspend, or discontinue features of the Service at any time. Some features may be offered as beta, trial, or preview releases, which are provided “as is,” may be unstable, and may be modified or withdrawn without notice.
Applications you build
The Service lets you build applications that may themselves collect and process data from your own end users (including through the databases and authentication we provision for your projects). As between you and us, you are the controller of that end-user data and are solely responsible for it — including providing your end users with a compliant privacy notice, obtaining any required consents, honoring their rights, and complying with all laws that apply to your application. See Privacy Policy → Your responsibilities.
Your content and output
“Inputs” means the prompts, instructions, files, data, and other materials you submit to the Service. “Generated Output” means the code, applications, text, and other content the Service generates for you in response to your Inputs. Together with anything else you upload, create, or connect, Inputs and Generated Output are your “Customer Content”.
You own your output
As between you and us, and to the fullest extent permitted by law, you own your Customer Content and your Generated Output, and you retain all rights, title, and interest (including intellectual-property rights) in them — except for any pre-existing Lumeio intellectual property, open-source components, or third-party materials incorporated into the Generated Output, which remain owned by their respective owners and are licensed to you under their own terms.
License you grant us
You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, modify, and create derivative works of your Customer Content solely to operate, provide, secure, and support the Service for you — including transmitting it to the third-party providers described in Sub-processors to generate your Generated Output. We do not use your Customer Content to train or improve AI models — see Privacy Policy → AI processing. This license ends when you delete the content or close your account, except for residual backup copies and as described in our retention practices.
Your responsibility for content
You are solely responsible for your Customer Content and for your use of any Generated Output. You represent and warrant that you have all rights necessary to submit your Inputs and to use the Generated Output, and that your Customer Content and your use of the Service do not violate any law or these Terms, and do not infringe or misappropriate anyone’s rights. Do not submit sensitive data (such as health, financial-account, or government-identifier data) unless we have agreed in writing and an appropriate agreement is in place.
AI features and their limits
You acknowledge that AI output is inherently probabilistic. We do not warrant that Generated Output will be accurate, complete, current, fit for your purpose, or non-infringing, and Generated Output may not be unique — the Service may generate the same or similar output for other users. You are responsible for evaluating Generated Output and for ensuring you are legally permitted to use it.
To generate output, your Inputs and Generated Output are transmitted to third-party AI providers solely to produce responses for you. Those providers process your content to provide the service and do not use it to train their own models. We do not use your content to train or improve AI models. Details are in our Privacy Policy and Sub-processors list.
Acceptable use
Your use of the Service is governed by our Acceptable Use Policy, which is part of these Terms. Among other things, you agree not to:
- use the Service unlawfully or to build or distribute unlawful, infringing, or harmful applications;
- reverse engineer, scrape, or use the Service or Generated Output to build or train a competing product or model, or to benchmark without our written consent;
- circumvent usage limits or security measures, create accounts by automated means, or impose an unreasonable load on our or our providers’ infrastructure;
- upload malicious code, or probe, scan, or test the vulnerability of the Service.
We may remove content, or suspend or terminate access, for any violation of these Terms or the Acceptable Use Policy.
Plans, credits, and payment
The Service is offered on a free plan and on paid subscription plans (for example, Pro at $19.99/month), as described on our pricing page. Features, usage limits, and prices depend on your plan and may change on a going-forward basis.
AI credits and usage
AI actions consume “credits” and are subject to plan limits. Credits represent a limited, non-transferable, revocable right to use metered features; they have no cash value and are non-refundable. The number of credits an action consumes depends on the request and the underlying model and compute, may vary between otherwise-similar actions, and may be changed by us. Credits are consumed even where Generated Output does not meet your expectations or contains errors. Unless stated otherwise, unused credits do not roll over and expire at the end of each period or on cancellation.
Billing and renewal
Paid plans are billed in advance through our payment processor and renew automatically for successive terms at the then-current price until you cancel. By subscribing, you authorize recurring charges for subscription fees, applicable taxes, and any usage-based fees. You are responsible for all taxes other than taxes on our income. You may cancel at any time; cancellation takes effect at the end of the current billing period.
No refunds
Except where required by law, all fees are non-refundable and are not prorated for partial periods or unused credits. If a payment is reversed or charged back, we may suspend or terminate your account; please contact us at compliance@web.diy before disputing a charge.
Our intellectual property
The Service, and all software, models, templates, components, documentation, designs, text, and trademarks that make it up (excluding your Customer Content), are owned by Lumeio and its licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted to you, we reserve all rights. You obtain no rights to our trademarks or brand without our prior written consent.
Feedback
If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it for any purpose without obligation or compensation to you.
Third-party services
The Service integrates with, and may let you connect to, third-party products and services — including the AI model providers and infrastructure listed on our Sub-processors page, and any integrations you choose to enable or credentials you supply. Your use of a third-party service is governed by that third party’s own terms and policies. We do not control and are not responsible for third-party services, and may add, change, or remove them at any time.
Term and termination
These Terms apply while you use the Service. You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Service or other users.
On termination, your right to use the Service ends and we may delete your Customer Content in accordance with our Privacy Policy and retention practices. Sections that by their nature should survive termination (including ownership, fees accrued, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive. Fees already incurred remain payable.
Disclaimers and limitation of liability
The Service and all Generated Output are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that Generated Output will be accurate or fit for your purpose.
To the fullest extent permitted by law, Lumeio and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Service, even if advised of the possibility.
Our total liability for all claims arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US $100.
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you; in that case our liability is limited to the greatest extent permitted by law.
Indemnification
You will defend, indemnify, and hold harmless Lumeio and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your Customer Content, your Generated Output, your applications and your end users, your use of the Service, or your violation of these Terms or applicable law.
Dispute resolution and arbitration
Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. Subject to the arbitration agreement below, the exclusive venue for any dispute is the state and federal courts located in Delaware, and you consent to their jurisdiction.
Binding arbitration
You and Lumeio agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable consumer rules, rather than in court, except as stated below. The arbitrator decides all issues, except that a court decides the enforceability of this arbitration agreement and the class-action waiver.
Class-action and jury waiver
You and Lumeio agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action, and waive any right to a jury trial. The arbitrator may not consolidate more than one person’s claims or preside over any representative proceeding.
Mass arbitration
If 25 or more similar arbitration demands are filed by or with the coordination of the same or coordinated counsel, the demands will be administered in staged batches, and filing and arbitration fees will be assessed accordingly. The parties will cooperate with the administrator to implement this batching process.
Carve-outs
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect its intellectual property or confidential information. These carve-outs are not subject to arbitration.
30-day opt-out
You may opt out of this arbitration agreement (including the class-action waiver) by emailing compliance@web.diy within 30 days of first accepting these Terms, with your name and the account email. Opting out will not affect any other part of these Terms.
Time limit
Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.
If you are a consumer outside the United States, mandatory local laws may give you rights that these dispute provisions cannot override; in that case those provisions apply only to the extent permitted by law.
General terms
- Changes. We may update these Terms from time to time. If a change is material, we will provide notice (for example, by email or an in-product notice) and update the “Last updated” date. Your continued use after a change takes effect means you accept the updated Terms.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
- Entire agreement; severability. These Terms and the policies they incorporate are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest remains in effect.
- No waiver; independent parties. Our failure to enforce a provision is not a waiver. The parties are independent contractors.
- Notices. We may give notice through the Service or by email; legal notices to us must be sent to compliance@web.diy.
Contact us
Questions about these Terms? Contact Lumeio, Inc. at compliance@web.diy, or by mail at Lumeio, Inc., 16192 Coastal Highway, Lewes, DE 19958, United States.